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An NPC (Non-Player Character) is any character you encounter that is controlled by the game. Typical examples of NPCs include merchants/vendors, teleportation masters, innkeepers, class trainers, quest givers, and guards. NPCs can be friendly, neutral, or hostile.

Neutral or Friendly NPCs may have icons above their head to show at a glance what service they may provide. However, not all NPCs that provide a service have an icon, or in some cases may have inconsistent icons. These icons can be seen on the minimap if the NPC is nearby, or when viewing the world map and zooming in on the player's location.

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